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The Paul Hotel Nyc-Chelsea, Ascend Hotel Collection New York City, New York City
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Key details
About the Hotel
32 West 29Th Street,
New York City,
New York,
United States of America,
10001,
New York State
The Paul Hotel Nyc-Chelsea, Ascend Hotel Collection, a 4-star property near Madison Square and Theatre Street, integrates a rooftop bar overlooking Manhattan's skyline and flexible corporate event spaces.
Skyline View Accommodations
Guest rooms at Ascend Hotel feature large windows with Empire State Building and Freedom Tower views. Each unit includes iPod docks, rain showers, and flat-screen TVs.
Local Cuisine Dining
The Paul Bar & Restaurant serves healthy dishes with locally-sourced produce. The Paul Rooftop Bar presents Manhattan skyline views.
Business Event Facilities
Corporate meetings and social gatherings benefit from catering services and adaptable spaces.
Central Manhattan Location
The Paul Hotel Nyc-Chelsea positions guests 5 minutes from 34th Street-Herald Square, 1 miles from Grand Central, and 9.5 miles from LaGuardia.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Wi-Fi in rooms
Parking
USD 45 per day
Baggage storage
24-hour services
Late check-in/ -out
24-hour reception
24-hour room service
General
Non-smoking property
Free Wi-Fi
Parking
24-hour reception
Late check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
Elevator
Drugstore/Pharmacy
Currency exchange
ATM/Cash machine
Beauty salon
Female traveler room/floor
Ice machine
Sports & Fitness
Fitness center
Golf course
Racquetball
Fitness studio
Services
Valet parking
24-hour room service
Car rental
Bicycle rental
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Catering service
Buffet breakfast
Business
Business center
Exhibition space
Spa & Leisure
Spa center
Room features
Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Ironing facilities
Bathroom
Bathtub
Hair dryer
Free toiletries
Media
Flat-screen TV
Cable/ Satellite television
Free local telephone calls
AM/FM alarm clock
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Location
32 West 29Th Street,
New York City,
New York,
United States of America,
10001,
New York State
Map view
street view
32 West 29Th Street,
New York City,
New York,
United States of America,
10001,
New York State
City landmarks
20 West 34th Street
Empire State Building
4200 ft
Square
Times Square
5200 ft
Parks
The High Line
1.5
mi
Landmark
Rockefeller Center
1.2
mi
Parks
Bryant Park
4200 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.1
mi
Parks
Central Park
2.7
mi
Libraries
New York Public Library
3900 ft
Church
St. Patrick's Cathedral
1.2
mi
Stadiums
Madison Square Garden
2400 ft
Parks
Washington Square Park
1.2
mi
405 Lexington and 42nd St.
Chrysler Building
1.1
mi
175 5th Ave At 23rd St.
Flatiron Building
2200 ft
Museums
Madame Tussauds New York
4600 ft
Museums
The Museum of Modern Art
1.1
mi
Libraries
Pierpont Morgan Library
3500 ft
Museums
Rubin Museum of Art
4200 ft
121 Wooster St
Bowery
1.8
mi
Tower
Trump Tower
1.4
mi
Museums
Intrepid Sea
1.4
mi
Market
Union Square
3900 ft
150 E 36th St # 158
Sniffen Court Historic District
4000 ft
34th Street
34th Street
3300 ft
Nearby
Square
Macy's
1900 ft
New York City
Manhattan Skyline
2000 ft
Square
Herald Square
1900 ft
Parks
Madison Square Park
1800 ft
Museums
Museum of Sex
1200 ft
Museums
The Museum at FIT
1400 ft
Restaurants
230 Fifth
1000 ft
230 5th Ave Corner 27th
The Breslin
400 ft
16 W 29th St
Ferris
200 ft
44 W 29th St
La Mesa de Paul
600 ft
32 W 29th St
Milk Bar NYC Flagship
200 ft
1196 Broadway
L'amico
600 ft
849 Avenue of the Americas Kimpton Hotel Eventi
Holy Cow
400 ft
34 Canal St
Woodpecker by David Burke
600 ft
30 W 30th Street
Reviews and Ratings
Feedback from previous guests about their experience.
56%
enjoyed the hotel and would happily stay again
5.6/10
Guest rating
Rooms
5.2
Location
8.4
Service
5.2
Dining
5.4
Guest reviews
5.6/10
based on 5 reviews
6.7
6.7/10 based on 1479 reviews
Jessica
United Kingdom,
March
2025
6.0/10
Staying at The Paul Hotel had its ups and downs. While the location was spot on for checking out NYC hotspots, the room left a lot to be desired in terms of size and comfort. The staff were generally friendly, but I did have a rough patch with service. Overall, it feels like a mixed bag.
Rooms
5.0
My room was tiny and honestly felt cramped for the price. After asking about a broken AC, I returned to a hot room, which was frustrating. The beds were comfortable, though, and I appreciated having a fridge.
Service
5.0
The front desk staff had moments of helpfulness, but I encountered some rudeness that really soured my stay. It was frustrating that no manager was on duty at night when I had issues.
Location
9.0
Can't deny the convenience of the location! It's super close to major attractions and subway access, making it easy to get around the city. Loved that part!
Dining
5.0
Didn't get to experience much in terms of dining here. There wasn't any food facility, but at least breakfast staff were attentive.
Facilities
6.0
The rooftop bar sounds nice, but I didn't get the chance to check it out. I did enjoy the quick check-in process and appreciated having earplugs for the noise.
Sebastian
United Kingdom,
January
2025
5.8/10
My stay at The Paul Hotel was quite mixed. I loved the location since it was conveniently near major attractions, but I encountered some issues. The room was small and lacked sufficient lighting and amenities like a nightstand. While the rooftop bar offered stunning views, the service and some of the basic facilities left much to be desired.
Rooms
5.0
The room felt cramped and poorly lit. there was no full-length mirror and only minimal counter space in the bathroom. However, I did appreciate the comfortable bed which made resting after a long day enjoyable.
Service
5.0
While some staff were friendly, my experience was marred by slow service and repeated complaints that went unaddressed. I expected better from a hotel of this caliber.
Location
8.0
The hotel is in a fantastic location, making it easy to walk to many significant sightseeing spots. having easy access to subway stations also made navigating the city a breeze.
Dining
6.0
I didn't eat in the hotel but found several eateries nearby. including a bagel shop and a great steak restaurant, which enhanced our overall culinary experience during the trip.
Facilities
7.0
The rooftop bar was a highlight with its lovely views. though I found the lack of additional amenities, like unlimited bottled water, a bit disappointing for the price.
Molly
United Kingdom,
December
2024
5.4/10
The location of The Paul Hotel NYC-Chelsea is fantastic, with easy access to subway stations and nearby attractions. However, my room felt cramped, and the noise from construction was quite disruptive. I appreciated the friendly staff and the convenience of having USB chargers readily available, but overall, my experience was mixed.
Rooms
5.0
My room was designed with a two-level bunk bed, which felt unusual and cramped. I also struggled with the lack of space for my belongings and the shower had a poor drainage system which caused flooding. The walls were thin, making it hard to sleep due to noise from neighbors.
Service
6.0
The staff were generally friendly and accommodating, but I found them less helpful on some requests regarding room preferences and amenities. While they provided good service, it often felt inconsistent.
Location
8.0
The hotel is perfectly situated in the Chelsea area, close to subway stations and a short walk from Penn Station, making it convenient for my travel needs.
Dining
5.0
I was disappointed with the breakfast options available, as what was offered didn’t match the descriptions provided. The restaurant staff were helpful, but I expected better food quality for the price.
Facilities
5.0
While the hotel had a few amenities like USB chargers and quick check-in/check-out processes, the unpredictable elevator service and small room layouts left much to be desired.
Matthew
United Kingdom,
December
2024
5.4/10
I had a mixed experience at The Paul Hotel. On the plus side, the trendy ambiance and excellent Chelsea location made it easy to explore the vibrant area. However, I faced significant issues during my stay, including a lack of proper amenities in my room and unacceptable cleanliness standards. Overall, while I appreciated the modern design and the comfort of the bed, the unsatisfactory service left me disappointed. 😕
Rooms
5.0
My room was modern but had misleading features; I expected a queen bed but got bunk beds. The cleanliness was also an issue, with unwanted odors and missing amenities.
Service
5.0
Service at the front desk was lacking; I experienced long wait times and received inadequate responses to my requests.
Location
9.0
I loved the hotel's location in Chelsea, close to fantastic dining spots and easy access to public transport.
Dining
5.0
My dining experience was limited, with no real facilities available, but the breakfast staff were attentive.
Facilities
5.0
The lack of a rooftop bar as advertised was disappointing, and I encountered maintenance issues with the shower during my stay.
Emma
United Kingdom,
October
2024
6.2/10
I had mixed feelings about my stay at The Paul Hotel NYC. While the location was superb and the bed was incredibly comfortable, I encountered some significant drawbacks such as a lack of amenities and subpar bathroom arrangements. The staff, although friendly, could have been more attentive to detail.
Rooms
6.0
My room was decent in size but lacked essential amenities. I found it surprising that there was nowhere to hang towels in the bathroom, which detracted from the overall experience. However, the bed was really comfortable, and the modern décor was appealing.
Service
5.0
The reception staff were friendly, but their helpfulness varied, as I felt they could have been more engaged. My requests, such as arranging surprise balloons, were not well-executed, which was disappointing.
Location
8.0
The location near key attractions like the Empire State Building and subway stations was fantastic, making it easy to explore the city. I was close to everything I wanted to see.
Dining
6.0
Breakfast options were decent but could have included more variety like fruit or yogurt. I appreciated that the buffet was included in my package, but the overall dining experience did not meet my expectations.
Facilities
5.0
The facilities felt basic for a hotel at this price point. I noticed the absence of more comprehensive services, like room service or a proper bar, which made me feel that I was missing out on what's usually offered in hotels.
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